We are general and electrical contractor specializing in commercial and light industrial building improvements, renovations and tenant improvement work. Most of the work we perform with our in-house labor force, light demolition, framing, drywall, doors, windows, painting and electrical.
I invited IDS to assist myself and my business because we were having issue throughout the company. The issues included personnel chain of command, lack of respect of team members, push back from wife and daughter working in administration, etc. George is a super star in business development. He has shown me how to ask questions, get buy-in from the team members and how to deal with difficult personnel issues.
From the time he completed the individual interviews with the project managers, superintendents, foreman, administration staff he was able to read the personalities and advise on who would conform and grow from this process and who would take more time to buy into a better way to conduct our business. Since starting this process we have seen compliance to the new systems and procedures throughout the company, some employees a little slower than others, but much like George predicted. We are continuing to put systems and processes in place derived from the blood wall discussions, task list and performance tracking. I have always been a person that believes in systems and procedures much like an airplane pilot, because I am one.
George has shown us how to track and measure the status of our systems and procedures. At this time we need to put into practice the new operations and administration systems and procedures, get them working to perfection before we move on to the next phase of our business development. I have no regrets in my decision to hire IDS and we look forward to having George back for phase two. I would strongly recommend their services to anyone seeking advice or my opinion on the subject.
Thank You for sending us George he has been wonderful to work with. Many thanks, Mark
Product or Service Mentioned: International Development Services Consulting Service.
Reason of review: Good quality.